This agreement was last updated on 22 September 2021.
This contract applies to you when you use or purchase products from the eduXeed Website.
We are S2JK (Pty) Ltd. (CIPC registration number: 2020/424724/07) t/a eduXeed. We own and run the eduXeed service and the Website https://eduxeed.com/.
You can purchase self-paced tutorial short courses (‘short courses’) through our Website.
We can provide effective, interactive, relevant, and engaging learning programmes to your employees or a target market through a custom eLearning solution.
We can provide you with visually stimulating content to support your presentation through professional videograph, video and audio editing, animation and graphic design, presentation layout design and development and voiceovers.
We can project manage, produce, and direct your event, from invitation to live broadcast. We also provide the virtual platform for the event.
We will keep your personal information confidential. Read our Privacy Notice to see how we collect and use personal information.
Only registered users may purchase short courses through our Website.
To register as a user on our Website, you must provide a username and password and provide certain information and personal details to eduXeed. You will need to use your username and password to access the Website to purchase a short course from us.
Registered users may place orders for short courses on our Website, which we may accept or reject.
Whether or not we accept an order depends on the receipt of payment or payment authorisation by us for the order in question.
Note: We will accept your order by delivering the products to you, and only at that point will an agreement of sale between us come into effect. This is regardless of any communication we send you stating that your order or payment has been confirmed.
We will indicate the rejection of your order by cancelling it and refunding you for any amount already paid as soon as possible.
Once you have selected a short course you want to purchase from us, your short course selection and the relevant price will reflect in your shopping cart.
The price of all the short courses you have selected for purchase will be tallied together automatically in your shopping cart.
The price reflected includes VAT and delivery costs.
Payment can be made via the following options:
In cases where you have paid with a credit card, we may require additional information to authorise or verify the validity of your payment. In such cases, we are entitled to withhold delivery until we have received the additional information or authorisation for the amounts. If we do not receive the additional information or authorisation we require, your order will be cancelled.
We will only release your order for delivery once we have received payment into our bank account.
Once we have received your payment into our bank account, your order shall be delivered by email and download link on our Website.
Please see our Return, Exchange and Refund Policy for more information.
You must not submit any content or engage in any activity that:
Our service is based on the information that you provide. It is your responsibility to keep it up to date and let us know immediately if any of your information changes.
Keep your username and password safe, and do not share them with anyone else. You are responsible for anything that is done through your profile, whether you allowed it or not. If you think that your information has been exposed or is at risk, you must reset your password immediately and contact us at [admin@eduxeed.com].
It is your responsibility to check the terms and conditions of any website, service or resource linked from our Website when you visit it. We cannot take responsibility for the quality of the products or services made available through linked websites and resources.
Once we have received your payment into our bank account, your order shall be delivered by email and download link on our Website.
Our obligation to provide your order to you is fulfilled once delivery has been made. We are not responsible for any loss or unauthorised use of these products once we have delivered them to you.
We may provide links to other websites, resources or products or services offered by other companies. That does not mean that we recommend their content, products or services. We are not responsible for these websites or resources, and they are governed by their own terms.
We have processes in place to make sure that the information on our Website is accurate, up to date, always available and virus-free. Still, we cannot guarantee that this will always be the case. You cannot hold us responsible for any loss you suffer as a result of errors, inaccuracies, unavailable information, or viruses, unless we caused it by our deliberate and reckless behaviour.
We have implemented reasonable security safeguards to protect your information. But no system is 100% secure. So, while we will do everything reasonably necessary to protect the information, we cannot guarantee that our system will not be hacked or accessed without permission. We cannot guarantee that information will not be lost, or that a data breach will not take place. You can only hold us liable if a security incident was caused by our deliberate and reckless behaviour.
Please let us know immediately if you think that your profile has been compromised at [admin@eduxeed.com].
On rare occasions, our service may be unavailable. For instance, you may not be able to access your profile while we conduct maintenance to the site, if we experience technical difficulties, or for security reasons. We do not have to compensate you if you cannot access your profile temporarily. We will do our best to keep this type of interruption to a minimum.
We may restrict or suspend access deliberately if
We, or our content suppliers, own the copyright in all material on this site, and the way it’s been
put together, whether it’s text, graphics, databases or software (‘Content’).
We own all the trademarks on this site.
You may download or print the Content for your personal use and information only, provided that you acknowledge us appropriately.
If you wish to use the Content for any other reason you must have our permission.
If you use our Content, you may not alter it or use it in a way that will damage our reputation. You must not remove any acknowledgement that we or any of our contributors are the authors of any Content.
If you don’t use our Content responsibly and respect our intellectual property, we will enforce our intellectual property rights.
The contract ends when you or we close your profile.
To close your profile, you can contact us and ask that we close your profile.
We will give you notice by email if we close your profile.
When this contract ends, for whatever reason you won’t have the right to access the service
Even after this contract ends, some terms will remain in place, including:
To register as a user on our Website, you must provide a username and password and provide certain information and personal details to eduXeed. You will need to use your username and password to access the Website to purchase a short course from us.
Registered users may place orders for short courses on our Website, which we may accept or reject.
Whether or not we accept an order depends on the receipt of payment or payment authorisation by us for the order in question.
Note: We will accept your order by delivering the products to you, and only at that point will an agreement of sale between us come into effect. This is regardless of any communication we send you stating that your order or payment has been confirmed.
We will indicate the rejection of your order by cancelling it and refunding you for any amount already paid as soon as possible.
Once you have selected a short course you want to purchase from us, your short course selection and the relevant price will reflect in your shopping cart.
The price of all the short courses you have selected for purchase will be tallied together automatically in your shopping cart.
The price reflected includes VAT and delivery costs.
Payment can be made via the following options:
In cases where you have paid with a credit card, we may require additional information to authorise or verify the validity of your payment. In such cases, we are entitled to withhold delivery until we have received the additional information or authorisation for the amounts. If we do not receive the additional information or authorisation we require, your order will be cancelled.
We will only release your order for delivery once we have received payment into our bank account.
Once we have received your payment into our bank account, your order shall be delivered by email and download link on our Website.
Please see our Return, Exchange and Refund Policy for more information.
We are not responsible for any damages or losses you may suffer because your contract is terminated for any reason.
terms of our agreement with you. This is called ‘force majeure’. Examples include pandemics or epidemics, government action (e.g. mandatory shutdowns of eduXeed), wars, riots, strikes, floods and other extreme weather events, earthquakes, explosions or load shedding (shortage of energy supplies).
suspended due to a ‘force majeure’ event. If our performance is suspended by a ‘force majeure’ event that lasts longer than 14 days, you have the right to cancel your order by written notice. If you have already paid us for your order, you will be entitled to a full refund. You must give us written notice of your cancellation at admin@eduxeed.com.
For the purposes of the ECTA Act, eduXeed’s information is as follows, which should be read along with our product descriptions and the rest of this agreement: